Warranty & Returns

30 Day Limited Warranty

Coachmats.com warrants to the original purchaser that your coachmat and accessories shall be free from defects in materials and workmanship under normal use for a period of 30 days from the date of purchase. Coachmats.com will, at its option, either repair the Product at no charge, or replace the Product with a New Product. This warranty does not cover damage from careless use such as rips, liquid stains, creases, or damage caused by regular wear and tear.

If you are unsatisfied with your purchase for any reason, you are entitled to a full refund within 30 days. Please note that shipping charges to return your order are not refundable. To qualify for a refund of your original purchase price, you must perform all of the following:
1. request a RETURN AUTHORIZATION NUMBER by filling out the form at the bottom of this page within 30 days of your shipment date; provided, however, that for purchases made in November and December the deadline to request a return authorization is January 31st of the following year;
2. return the device and/or accessory, including all parts included in the original packaging, in good physical condition; and
3. include the RETURN AUTHORIZATION NUMBER with your return.
If your return fails to meet any of the above conditions, we may, in our discretion, refuse to accept it or charge you a restocking fee of up to 15% of the original price.